Frequently Asked Questions (FAQ)

1. What is KIOSK?

KIOSK is a leading Thai brand specializing in high-quality furniture and home décor. We focus on designing and producing stylish, functional furniture that enhances daily living, offering both comfort and elegance for your home or office.

2. What is KIOSK's delivery service?

Free nationwide delivery for orders over 1,000 Baht (within eligible delivery areas).
Free installation for deliveries made by KIOSK or Seller Own Fleet (up to the 3rd floor; additional charges may apply beyond the 3rd floor).
Check delivery areas here.

3. Where can I purchase KIOSK products?

You can shop for KIOSK products through various channels, including:

KIOSK Thailand Website: www.kioskthailand.com
Furlish Common Room in major department stores
Online Channels: Line Official, Instagram, Facebook, Tiktok
Official Shops on Lazada and Shopee
Partner Retailers: HomePro, Thai Watsadu, Power Buy, Baan&Beyond, and more.

4. What promotions does KIOSK offer?

All KIOSK sales channels offer the same promotions. Be sure to follow our website and social media for the latest special offers and discounts.

5. What payment methods are accepted?

We offer multiple payment options:

Credit/Debit Cards
Bank Transfer
0% Installment Plans (subject to terms and conditions)
Cash on Delivery (via credit/debit cards)

Note: We do not accept cash payments under any circumstances.

6. What is KIOSK's warranty policy?

We offer a 6-year warranty on all Grade A products purchased through any of our sales channels. This warranty ensures the quality and durability of your furniture.

7. How can I track my delivery?

You can track your delivery status through the platform where you made your purchase, or contact our customer service team directly at Contact Us.

8. Who should I contact if I have issues with my product?

If you experience any issues or have questions about your product, please reach out to us:

Phone: 662-1571015
Email: shoponline@kioskthailand.com
Line Official Account: @kioskservice

9. Does KIOSK provide installation services?

Yes, we offer free installation for deliveries made by KIOSK or Seller Own Fleet (up to the 3rd floor). Additional charges may apply for deliveries above the 3rd floor.

10. Does KIOSK accept returns or exchanges?

KIOSK has a return and exchange policy based on specific conditions. For more details, please contact our customer service team.

If you have any further questions or need additional information, feel free to contact us via Contact Us We are happy to assist you every day!